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Collect and then Ship

Collect and then Ship

The payment validation for shipments is a configuration feature that a customer has an unpaid balance.  If a shipment is attempted on an unpaid order, the system will display an alert message. 

  • To access [Collect and then ship], you must enable the check box for [collect and then ship], under CommercePro Features.
  • Click on [Save].

The Impacted areas for Collect and then ship is below.

  • Customer Class
  • Credit Items
  • Sales Orders
  • Shipment
  • Process Orders
  • Process Shipments
CommercePro
CommercePro
  • You need search for [Customer Classes] or [Credit Terms] to view the [shipment control settings].
CommercePro (1)
CommercePro (1)
Credit terms
Credit terms
  • Click on [Credit Terms] under Profiles.
  • You will be navigated to the screen below.
Credit terms (1)
Credit terms (1)
  • Click on one of the [Terms ID], you will be navigated to the below screen.
Credit terms (2)
Credit terms(2)

You can view [Prevent Shipment Creation If There Is an Update Balance On SO], [Prevent Shipment Confirmation If There Is an Update Balance On] under [Commerce Pro Shipment Control Settings].

  • Prevent Shipment Creation If There Is an Update Balance On SO: If you enable this radio button the sales orders shipment will be stopped If there is any unpaid balance for a sale order at shipment creation level.

Note: If the credit limit is zero, you will then receive an alert; if the credit limit is any other amount, you will not receive any alert messages.

  • Prevent Shipment Creation If There Is an Update Balance On: If you enable this radio button the sales orders shipment will be stopped If there is any unpaid balance for a sale order at shipment Confirmation level.