Void CC Payment at Sales Order Screen
Scenario 1: Transaction voided only when the payment is not settled in Braintree or else payment will be refunded.
- Create a Sales order by selecting Customer and inventory line item with quantity and price.
![quantity and price](/wp-content/uploads/2023/11/quantity-and-price-1024x443.png)
- After performing [AUTHORIZE CC PAYMENT] and [CAPTURE CC PAYMENT] actions will be enabled once the transaction is successfully authorized / captured. And the Processing status will be “pre-authorized”.
- Perform [VOID CC PAYMENT] action.
![Void Action at Payments and Applications Screen](/wp-content/uploads/2023/11/Void-Action-at-Payments-and-Applications-Screen-1024x410.png)
Scenario 2: Transaction refunded only when the captured payment is settled in Braintree.
- Create a Sales order by selecting Customer and inventory line item with quantity and price.
- After performing [AUTHORIZE CC PAYMENT] and [CAPTURE CC PAYMENT] actions will be enabled once the transaction is successfully authorized / captured. And the Processing status will “pre-authorized”.
- Perform [VOID CC PAYMENT] action after payment is settled at Braintree.
- On Braintree sandbox, only Purchase Order Number (Customer Order Nbr in Acumatica), Order Total, Tax Amount, Status, ordered values will be displayed in the Braintree sandbox.
![Void Transaction on Braintree](/wp-content/uploads/2023/11/Void-Transaction-on-Braintree-1024x672.png)
- Payment will be refunded and can be found the status update at Payments tab; on opening Payment record refund transaction details can be found and refund record is visible in Braintree with Credit Status.
Note: Level2 transactions will work the same for all transactions screens of Invoices, payments and Applications and Case Sales screens. New Card option on Payment and Applications screen.
- Enable New Card option at Processing Center screen and create a Sales order by selecting Customer and inventory line item with quantity and price.
![Payments and Applications Screen](/wp-content/uploads/2023/11/Payments-and-Applications-Screen-2-1024x372.png)
- Assign Sales order to Payments and application screen at ‘Orders to Apply’ tab. And Select New Card checkbox and click on Authorize CC Payment action.
![Authorize and Capture Actions under Payments and Application](/wp-content/uploads/2023/11/Authorize-and-Capture-Actions-under-Payments-and-Application-1024x360.png)
- Now, the system will navigate to the hosted form of the Braintree and one can enter card details and submit it.
![Entering Credit Card details under the Payments and Applications](/wp-content/uploads/2023/11/Entering-Credit-Card-details-under-the-Payments-and-Applications-1024x253.png)
- According to the action performed in Payments and Application by enabling New Card option, Payment status will be displayed at Credit Card Processing Info tab.
![Authorized action in Payments and Applications](/wp-content/uploads/2023/11/Authorized-action-in-Payments-and-Applications-1024x382.png)