Full/ Partial Refund from the Payment & Application

Full/ Partial Refund from the Payment & Application

Step 1: If you wish to generate a full refund, you just need to save the screen once the [Payment Amount Field] value is populated after refreshing.

Creating full amount Refund
Creating full amount Refund

To initiate a partial refund, be sure to specify the amount you want to refund in the Payment Amount column.

Step 2: Go to the ellipses […] button at the top. Upon clicking a popup will appear on the screen and to process the refund you need to click on the [Refund Card Payment] as illustrated.

Click on Refund Card Payment
Click on Refund Card Payment
Refund Card Payment process will be started
Refund Card Payment process will be started

Step 3: Navigate to the PayPal portal page after the successful execution to check the transaction history. The refund amount will be reflected on the portal.

Refund reflects on the PayPal Portal
Refund reflects on the PayPal Portal