Adding to a PayPal Invoice

A PayPal invoice will have to be updated if items are added to a Sales Order after the invoice has already been sent.

Process in Acumatica

  1. Navigate to the Sales Orders workspace and click Sales Orders.

  2. Select a Sales Order with a PayPal invoice request that has already been sent, but not yet paid.

  3. Add the line item(s) to the sales order that the customer requested.

  4. Click the PayPal Invoice tab.

  5. Click Save.

The pending invoice that was sent will be cancelled, and a new invoice will then populate with a new invoice reference number. The customer see a cancelled invoice on their PayPal account for the previous amount, and a new invoice for the updated total.

If the sales order changes, but the invoice’s payment has already been paid, a payment in Payments and Applications must be created with the sales order’s corresponding Acumatica invoice.