Steps to track the status of a PayPal Invoice

1. To check the status of a PayPal invoice on an individual payment and application, in Acumatica, navigate to the Receivables workspace and click Payments and Applications.

 


Payments and Applications under Receivables

2. Select the payment that needs to be checked for PayPal Invoice status.
3. Select the Invoice that needs to be checked for PayPal invoice status.
4. Click the PayPal Invoice tab.
5. Click Check PayPal Invoice Payment Status.

 


Payments and Applications under Receivables

6. The invoice status will be checked with PayPal.
• If the payment has been completed, a new line will appear in the table above the initial payment request with the PayPal Invoice Status listed as PAID.
• If the payment has not been completed, a red X will appear at the top of the sales order with an error message stating that the invoice has not been paid. No additional line will appear on the table.