Duplicate Order Check – Customer Orders
Administrators can enable Acumatica to require a system check for duplicate orders. The Duplicate Order Check feature helps eliminate the creation of duplicate sales orders during the data integration process.
How to Enable this Feature
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Go to the Sales Orders workspace.
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Click Sales Order Preferences, under the Preferences menu.
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Go to the Order Uniqueness section.
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Select the Unique Customer Order Number checkbox.
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Select the screen acronym(s) in the Order Types drop-down field. This enables the External Reference Number field to display on selected screens in Acumatica.
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Click Save.
The system will verify a unique customer order number during the import process from the merchant site.
To view the list of order types, navigate to the Sales Orders workspace and select Order Types.
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The Order Types screen will appear, listing all available Order types.
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Custom Order types may be created by using one of the default order descriptions, which enables this recently created Order type to behave as a default Order type.